1. Did you communicate with someone on the Leland team?

Yes

No, please skip to 5, thanks.

2. Were you helped in a polite professional fashion?

Yes

No

3. Did the person you communicated with have sufficient knowledge of the topic?

Yes

Somewhat

No

4. Please choose your preferred method of primary communication with us.

Email

Phone

Face to Face

Fax

5. Have you received a product or service from Leland?

Yes

No, please skip to 9, thanks.

6. Did the product or service meet your requirements?

Yes

No

7. Were you satisfied with this experience with Leland?

Yes

No

8. We empower our employees to meet and exceed customer specifications and requirements. Was it evident to you that they possessed such power?

Yes

No

9. Please add any additional comments?

10. Which of our websites have you been viewing?

LelandLtd.com

MrFizz.com

MsCream.com

11. Would you consider receiving information about New Products by an email?

Yes

No

12. Sending you product info by email allows us to provide timely notification of new products and when changes have been made to existing ones.

			S
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LELAND Survey: YTD2008 Submit by 3/31/2009

Comments & Suggestions

Every employee at Leland truly appreciates and values your business. The area below is for you to say anything that you want to say. We are driven to continually improve.

Your comments are always confidential and go directly to our CEO. No filters.

Our CEO is our QA Manager. You do the math.

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Rev 0 3/8/08 LCS